Healthcare, People Place Performance, Universal design

鈥淥bjects and environments should be designed to be usable, without modification, by as many people as possible.鈥 – William Lidwell, Universal Principles of Design

It was with William Lidwell鈥檚 mantra in mind that I came to the recent , a first for Australia thanks to the Cerebral Palsy Alliance who brought the event to Sydney following Design-athon events in London and Washington DC.

Bringing together a mix of people from design and engineering with those from the healthcare, social care and disability sectors, 120 of us gathered at University of Technology in Sydney over two days to design and make products and services for and with people living with disabilities 鈥 all in the name of universal design. While my team鈥檚 prototype did not take out the coveted first place, the event proved the potential that healthcare and design have when paired together, teaching what we 鈥 from both of those sides 鈥撎齝an learn from one another.

Learning from designers

From the event鈥檚 launch by Joanne Jakovich () until the last team鈥檚 presentation, the inherent optimism associated with design was clear in its ability to imagine different, and better, futures. As the healthcare specialists engaged with the problem-solving, brainstorming minds of the designers in the group, this optimism spread, and after 48 hours we had 12 teams with 12 prototypes that took everyday challenges as opportunities for creative problem solving. For instance, how can university communities be more inclusive? How can public space better consider those with vision impairments?

Learning from specialists

Dominic Campbell () started off the event with a call for designers to stop creating more and more 鈥榮tuff鈥, exemplified by Denise Stephens, who, after being diagnosed with Multiple Sclerosis (MS), found that her household furniture and products now did not meet her new needs. Denise went on to influence the landscape and meaning of accessible design through co-founding UK non-profit .

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Image: .听When Denise Stephens was diagnosed with MS, her home started to look more like a hospital. She began to question why aesthetics and accessibility generally don鈥檛 exist together.

With repositories of failed designs now emerging, such as architecture鈥檚 own , Victor Papanek鈥檚 call to 鈥渟top defiling the earth itself with poorly-designed objects and structures鈥 is still very relevant 40 years later. While the occupational therapists (OTs) in my group explained with elation the huge potential that 3d printing has in replacing the crude moulds that OTs are tasked with handcrafting, a view of the objects in or shows that the majority of what people are making with 3d printing tool MakerBot are cheap plastic novelty items.

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Images: .听Philippe Starck鈥檚 Hot Bertaa kettle for Alessi (top) 听has poor functionality. 鈥楶aul鈥檚 kettle鈥 (bottom) is a prototype for a universally designed kettle, produced at the London Enabled by Design-athon.

Learning from the end user

Spending two days with my group鈥檚 鈥榤use鈥 Melanie Tran (check out her ) gave us the ability to develop empathy with someone living with a disability like Mel. Yet it was the ability to involve end users as designers that was a crucial part of the process. Bridging the distance between the designer and the end user allowed us to question our assumptions, to test concepts and to quickly iterate on prototypes, ensuring that what we developed was highly useable and responded to the all-important criteria: designing for desirability.

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A team at the Sydney Enabled by Design-athon tests the usability of their prototype, which aims to make gripping weights easier for people like Mustafa (centre).

By the end of the 36 hours, I felt I had understood why the term 鈥榙esign-athon鈥 derives from the word 鈥榤arathon鈥 鈥 we were exhausted. Yet unlike a marathon which moves along a linear path, 鈥渄esign is the redirection of flow鈥 (Roberto Unger) that seeks to challenge existing models 鈥 of production, policy and service delivery 鈥撎齮o create improved futures for everyone.

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charlotte fleigner@aecom comCharlotte Fliegner (charlotte.fliegner@aecom.com) is a consultant with 91影视鈥檚 Strategy Plus practice in Sydney. Connect with her onor.

Originally published Aug 21, 2014

Author: Charlotte Fliegner