Krystal Oldread has extensive experience in transit planning, combining hands-on operations with advanced planning expertise. She specializes in optimizing bus networks, integrating electric vehicles and translating strategy into practical, implementable service solutions. Her work ensures projects are operationally feasible, cost-efficient and deliver real impact for transit agencies and the communities they serve.

Tell us a little bit about your role and what inspired you to pursue a career in transit?

My path into transit was anything but traditional, and that’s what makes it meaningful. While I was studying at the University of Massachusetts – Amherst, I drove a bus for UMass Transit – the university’s transit system.  What started as a practical job quickly became something I truly loved, I had caught the transit bug. I still have my Class B commercial driver’s license (CDL), which has become a real source of pride for me.

During my time at UMass Transit, I progressed from driver to dispatcher, supervisor, field trip manager, and eventually became a transit planning analyst. I learned how transit agencies truly function — through service planning, run cuts, Computer-Aided Dispatch and Automatic Vehicle Location (CAD/AVL) programming, data analysis, and real‑world service delivery — while continuing to drive buses because the connection between planning and operations matters.

After earning a Master of regional planning, I pursued a master’s in civil engineering–transportation to bridge the gap between planning, engineering and operations. It’s that foundation that defines my approach today.

How do you approach problem solving and innovation?

I always approach problem solving through an operational lens. There are planners who approach things more theoretically, but for me operations is never an afterthought, it’s where I start. A system has to work on the road and so operational realities influence everything from scheduling strategies to bus stop design. If they’re not considered, a plan that looks great on paper can fail in practice.

I focus on understanding a system’s real‑world constraints from the beginning – how many vehicles and operators an agency has, budget limits, union rules, facility capacity, roadway geometry, technology, policy constraints, etc.. My mindset is very logical and data‑driven. I don’t just make assumptions; decisions are based on real‑life data, model data or lessons from other systems.

My background as a bus operator and dispatcher strongly shapes how I think. When I design routes or schedules, I automatically think through how drivers get their assignments, how vehicles pull out, where they’re parked, and how service actually runs day‑to‑day. That experience helps me to create solutions that aren’t just innovative on paper, but credible, practical and implementable in real life.

What are some of the most successful or impactful transit planning projects you’ve worked on?

One of my favorite projects was in Maine for a mid-sized transit agency. The existing bus network wasn’t functioning efficiently, so I had to come up with innovative solutions to improve efficiency without increasing cost. By analyzing operational data and redesigning routes, I created a network that was faster, more direct and remained within budget. We also converted underutilized areas to alternative service models and combined overlapping routes for efficiency. The agency implemented the plan fully, and riders immediately benefited from the improved service which was wonderful to see.

For one of our clients in Washington state, I took a service plan that looked good on paper but was impossible to operate. I tweaked the routes, optimized scheduling, and accounted for driver relief, vehicle movements, and turnaround times. The plan was successfully implemented almost exactly as we recommended, with only minor adjustments. Seeing a plan move from theory to reality and improve daily service in that way was incredibly rewarding.

Most recently, I have been working with some of our clients on the west coast of the United States to implement emerging service planning software. It’s really exciting to combine new technology with practical, on-the-ground insights that help agencies to operate more efficiently

What are some of the trends you’re seeing in transportation planning?

I’m seeing a few consistent trends across systems. One big one is embracing and adopting technology. More and more transit agencies are not only using advanced technology and AI now to support operations but are also recognizing that technology is not always the sole solution. It’s often about using technology to enhance or expedite an existing process.  

Another key trend is moving away from traditional fixed‑route services. Many transit agencies are now increasingly exploring alternatives like microtransit, demand response, flex routes, van pools or volunteer driver programs. Instead of running the same services all the time, systems are looking at models that are more flexible, more efficient and better aligned with actual demand – all of which is made possible by technology.

What ties all of this together is a stronger focus on what’s realistic and implementable, as well as finding solutions that actually work within real‑world constraints and improve communities.

Krystal offers a practical perspective that supports confident decision‑making and smoother delivery. Her ability to translate complex planning challenges into workable, real‑world solutions helps agencies move from intent to implementation. The result is transit planning that creates tangible improvements for systems, riders and the communities they serve.

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How did you get involved in transportation planning?

After completing my bachelor’s degree, I sought opportunities in Nashville and joined the local public transit agency. I started in paratransit and later moved into service quality and planning roles. That combined experience shaped my career and ultimately led me to pursue a master of urban and regional planning.

I have always been drawn to public transit because of its connection to sustainability, equity and community. Having lived and worked across Tennessee, transportation systems here feel personal to me, and that relationship continues to drive my work today.

What motivates you about working in this field?

The colleagues I work with and the people who rely on our transportation systems daily are what motivate me the most. From the operators and maintenance teams to the planners and engineers, I have seen firsthand how much dedication and brilliance goes into making transit work.

I am also motivated by the impact of the work. Even small improvements can make a meaningful difference in how people access jobs, education and essential needs, and being a small part of that is incredibly rewarding.

What are the biggest challenges in transportation planning today?

One of the biggest challenges is fostering meaningful engagement with a wide range of communities. Reaching people across different backgrounds and experiences takes intentional effort, and it’s something I am always working to improve.

Planning also requires flexibility and adaptability, but I have come to see it as one of the most valuable aspects of the work.

How does local context shape successful transportation solutions?

Local context is critical because what works in one community may not work in another. While planning is data-driven, the most successful solutions are grounded in understanding how people use their transportation systems day-to-day.

Through my experience working on transit service changes and Safety Action Plans, I have seen how important it is to engage communities early and often. Public meetings, surveys and ongoing dialogue provide insights that data alone cannot capture.

Successful projects are ultimately a process of co-creation. When communities help shape solutions, the outcomes are more effective, more practical and better aligned with local needs and values.

What excites you about the future of transportation in Nashville?

I am excited about the momentum in Nashville around building safer, more multimodal transportation systems. From expanding transit options to improving pedestrian and bicycle infrastructure, there is a real opportunity to create a network that works better for everyone.

It is encouraging to see a growing focus on safety, accessibility and connectivity, and I am optimistic about what that means for the future of the region.

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How did you get involved with BRT and transit programs?

I got involved in BRT through my early work in transit planning and project development, particularly through projects that involved the Federal Transit Administration (FTA) environmental review and Capital Investment Grants (CIG) processes. A big part of that work involved engaging with communities to understand their needs and priorities.

Through that experience, I learned that BRT can fulfill people’s daily transit needs through better access, safer streets and more reliable service. That combination of community impact and practical implementation drew me to this work and has kept me engaged.

How are transit programs evolving today?

Many transit programs are moving from long-range visioning into implementation, and a greater focus on acceleration and accountability is vital during that transition.

Agencies today are under pressure to move projects forward quickly while aligning with funding opportunities and demonstrating measurable outcomes. There’s also a stronger emphasis on equity, customer experience and integrating transit with broader mobility systems.

This shift is driving a more disciplined mindset where agencies must think about execution and outcomes earlier in the process.

How do major transit projects successfully move from vision to implementation?

Successful projects are structured with implementation in mind from the beginning. My role is to help agencies bridge the gap by bringing together the right teams and strategies to move projects from concept into implementation in a clear and structured way. That means aligning planning, environmental review, engineering and funding strategies early and leading strong coordination across disciplines. Because we balance vision with practicality, we maintain momentum through each phase and stay aligned with budget and regulatory requirements.

What are the biggest challenges agencies face with federal processes like NEPA, and how can they overcome them?

Successful agencies integrate environmental considerations from the beginning, maintain clear and consistent documentation and stay aligned with federal expectations throughout the process.

One of the biggest challenges is understanding how federal requirements translate into project-level decisions. Having worked on both sides — as an FTA environmental specialist and now as a consultant — I’ve seen how important it is to approach NEPA as a process that supports calculated decision-making, not just compliance.

In my role, I work closely with clients to help navigate these requirements, translating federal expectations into implementable strategies that keep projects moving while reducing risk and uncertainty.

What excites you most about the future of transit?

I’m excited by the growing investment in transit across the country, particularly with increased focus on BRT and corridor-based improvements that integrate Complete Street policies, safety and broader mobility goals.

There’s a real opportunity to deliver projects that are faster, more cost-effective and more responsive to community needs. I’m also encouraged by agencies using technology and data to make well-informed decisions and improve the rider experience.

Overall, it’s an exciting time for transit because communities are increasingly prioritizing more connected, accessible and resilient transportation systems.

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Thomas is known for balancing constructability with operational continuity in dense, urban environments. His work spans construction management, project phasing, contract strategy and alternative delivery on multi-billion-dollar programs across some of the nation’s busiest transit hubs. Since joining 91Ӱ�� in May 2024, he continues to lead transformative transportation initiatives with a focus on safety, innovation and client satisfaction.

Why did you join the construction industry? What motivates and inspires you?

My entry into construction started with internships during college, where I found myself drawn to the dynamic pace of field work. I enjoyed the hands-on, connected nature of the work, from coordinating with different teams and personalities to managing a range of challenges. I relish seeing a project through from start to finish, watching our plans take shape and knowing I played a part in making it real. That sense of ownership and contribution is deeply rewarding.

I teach graduate courses in construction real estate and management at Fordham University, and I still see learning as a lifelong part of this field. One of the most important lessons I’ve learned is that communication is everything. I make a conscious effort to move beyond any historical disconnect between parties and bring everyone together as one team. Every perspective matters because every voice contributes to a successful outcome.

How do you approach the challenges of delivering construction in major urban transportation hubs?

In dense urban environments, balancing construction progress with ongoing operations requires precise phasing. Projects are often phased to minimize closures — but that can add time and cost. That’s why we conduct early constructability reviews and work with clients to align logistics with real-world conditions and long-term operational needs.

We identify where stages can overlap, compress timelines and build around client priorities. When builders are engaged from the outset — as they are in design-build projects — we gain critical insights early on, reduce disruptions and deliver smarter infrastructure.

Active transit environments require strategies that keep passengers and workers safe throughout construction. Sometimes we redirect pedestrians through specially designed paths to reduce disruption. Safety is always the top priority.

Why are alternative delivery methods, such as design-build, gaining popularity, and how does your experience support successful execution?

Unlike traditional design-bid-build delivery — which works best for more straightforward, repeatable work — design-build excels on complex, large-scale projects where designing and building in parallel improves efficiency. Successful design-build delivery depends on trust, early coordination and a shared commitment to outcomes. I know how to translate client goals into actionable program strategies and teams built to work together, not in silos. That’s what enables us to deliver sound, strategically aligned results that save time and money.

My experience spans over 30 years in construction management and in the owner’s seat. That dual perspective is helpful because I understand how projects — say, at the Port Authority’s three major airports — fit into an agency’s broader operational and financial goals, and how to manage risk without compromising client control.

What future possibilities or innovations excite you most?

People tend to think of technology as the end-user result, such as electric buses or autonomous systems. But I think of technology in terms of how we build. Tools like Building Information Modeling (BIM) and similar software have transformed how we plan and manage construction.

Years ago, I saw paving equipment being guided by GPS — unmanned machines navigating job sites with precision. That kind of technology is only going to enhance the labor force. I’m excited about tools that make fieldwork more efficient, such as wearable technology that records job-site observations and platforms that capture real-time data for use in drawings and documentation. These innovations reduce errors, improve safety and streamline the process — they’re the future of our industry.

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Joseph Schoenborn specializes in station design that prioritizes architectural excellence and elevates the passenger experience. With a solid background in architecture and a focus on urban transit projects, Joseph contributes to the development of stations that are both functional and aesthetically engaging. His work supports the creation of user-centered transit infrastructure that enhances urban mobility and community connections.

Tell us a bit about yourself – your role and career journey.

I began my career with an international architectural firm, working with a small team dedicated to the design of a 550-meter mixed-use tower in Doha, Qatar. It was a great experience that showed me how collaboration and attention to detail can deliver iconic results.

After the project, I pursued my master’s degree in architecture at Virginia Tech and then joined a small architectural firm in Washington, D.C. where I gained experience of working on historic preservation projects, including the statue restoration at the Vietnam Veterans Memorial.

I joined 91Ӱ�� in 2014, where I discovered my passion for transit architecture. It’s a discipline where thoughtful design directly impacts the daily lives of thousands, improving not just function but community identity, connectivity, and even property value. Over the last decade, I’ve worked on stations and transit facilities across the United States and internationally — from Riyadh to Toronto and Mexico. Recent career highlights include working on the station design for Pittsburgh’s bus rapid transit system, and new light rail lines in Austin, Phoenix and Los Angeles.

Since late 2023, I’ve been serving as Architecture Manager for our Baltimore team, helping to grow our practice while continuing to learn from every new project we take on.

Talk to us about a transit or rail station project that has impacted or been a major highlight of your career. How is it helping to solve some of the challenges and issues our clients and communities are facing? 

One project I am particularly proud of is the Salt River Bridge in Phoenix. The light rail project extends the system that was originally built in the early 2000’s from Downtown into South Phoenix. Our transit architecture team designed eight new stations along the alignment, each featuring artist integration that highlights the different communities in unique ways.

Early into the project, our client saw an opportunity to celebrate the Salt River crossing — a historic, dry riverbed — through design. We seized this opportunity to elevate the overall experience of the transit system. The design we came up with introduced a delicate steel structure that mimics the form and cadence of the existing, more traditional bridge features. The rise and fall of sculptural form — replicated on both sides of the bridge — signifies progression and movement to one’s destination. The result not only creates a memorable experience for passengers but also serves as a gateway between two communities.

You’ve worked on station renovations across cities like New York and Baltimore. How do you approach balancing historic preservation with modern design expectations in transit architecture?

I’ve always considered myself a modernist. I think generally the modern approach is often best. By modern architecture, I mean simplicity — clean lines, minimal clutter, and the use of transparency and open space. In transit station design, every square foot matters, and the challenge is to make the most of it.

At Camden Yards in Baltimore, we designed a new commuter rail station adjacent to the iconic Warehouse. Instead of mimicking historic architecture, we used modern materials like glass and steel to create a station that feels light and open. The large canopy and extensive glazing not only protect passengers but also frame views of the historic site, allowing the new and old to complement each other.

In New York’s Astoria, we rehabilitated four century-old, elevated stations, replacing the original solid metal walls with glass windscreens to open up the views to the neighborhood and transform the stations into transparent, connected public spaces. By thoughtfully integrating modern elements, the neighborhood became part of the station experience, a living backdrop to the transit journey.

Can you share more insights into how modular construction methods can support decarbonization goals in transit projects?

I’ve had the opportunity to tour several modular and offsite fabrication facilities. What struck me most during these visits was how clean, organized and efficient the operations were. The inherent environmental benefit of this approach lies in its ability to significantly reduce construction waste while improving overall efficiency.

For transit stations, offsite construction can be used to great effect because station elements are repeatable. One example is the Bus Rapid Transit (BRT) system in Pittsburgh. The station shelters were prefabricated in Wisconsin, with every component prefinished and predrilled. Onsite, the installation process was like assembling a puzzle — fast, precise and clean. This minimized construction time, reduced disruption to the surrounding area, and eliminated metal waste onsite.

Use of offsite construction practices can support clients to decarbonize projects by cutting down material waste, reducing transportation-related emissions, and limiting energy use during construction. It also improves enhanced quality control and accelerates delivery, helping transit agencies meet their sustainability targets while delivering high-performance infrastructure more efficiently.

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The $16 billion program — supported by $12 billion in federal funding — will construct a new, two-track rail tunnel for Amtrak and NJ TRANSIT trains, significantly reducing travel delays and increasing reliability along the NEC. This new tunnel will supplement service provided by the existing North River Tunnel, which will also undergo rehabilitation as part of the program. The new tunnel will be in service by 2035, at which point the North River Tunnel can be taken out of service one tube at a time for top-to-bottom rehabilitation. The full HTP is slated for completion by 2038, and its construction is estimated to create nearly 100,000 new jobs and generate over $19 billion in economic activity.

Infrastructure designed to last

A key focus of this landmark project is creating infrastructure that is both resilient and sustainable, ensuring reliable service for generations to come. The Gateway Development Commission (GDC) — the Project Sponsor for the HTP — is setting a new benchmark for how large-scale projects can lead in both resiliency and sustainability.

The Gateway Trans Hudson Partnership (GTHP), a consortium including 91Ӱ��, has been a key support for GDC in helping to deliver the HTP. 91Ӱ�� is playing a pivotal role in designing a tunnel system capable of withstanding the growing risks posed by climate change, including storm surges and flooding. These issues have previously plagued the North River Tunnel, which sustained significant damage during Superstorm Sandy in 2012, contributing to the need for the new tunnels.

The HTP incorporates advanced flood protection, elevated designs and enhanced drainage systems to mitigate potential damage. 91Ӱ�� has also participated in strategic planning efforts for future adaptability, verifying that project teams will be prepared to respond to any unforeseen challenges moving forward.

Advancing the practice of sustainable infrastructure

We have established a dedicated core sustainability team of subject matter experts to ensure compliance with best sustainability practices across the entire program. Our project team has opted to pursue ambitious sustainability targets aligned with the Envision framework, a robust system developed by the Institute for Sustainable Infrastructure (ISI) for evaluating the sustainability and resilience of infrastructure projects.

Envision assesses projects across categories such as Quality of Life, Resource Allocation, Climate and Resilience. The HTP integrates sustainability considerations into every phase of its project packages. Some of the key sustainability goals include:

• Minimizing construction and operational energy usage
• Cutting greenhouse gas emissions
• Protecting historic resources
• Maximizing resilience

With the scale and complexity of the HTP, available management tools are limited in their capacity to track and surface critical information across stages of design and construction. The sustainability team developed a fit-to-purpose tool that facilitates target-setting and tracking (including documentation) between Envision criteria and the ongoing design process. Through the tool, visibility into progress and next steps can be maintained collaboratively across multiple teams and work packages. While developed for the HTP specifically, the tool is designed with generality in mind, to be useful for future Envision efforts — accelerating 91Ӱ��’s capacity to deliver this increasingly-sought service.

Leveraging digital platforms for collaborative meetings

To introduce the project’s sustainability goals to the various design teams involved, we conducted sustainability meetings that blended in-person huddles with digital tools to encourage active participation. This approach fostered dynamic, multidisciplinary collaboration, enabling us to visually map sustainability goals, provide an overview of Envision’s verification pathways, and facilitate understanding of sustainability targets and opportunities for alignment across teams. These sessions enhanced collaboration and streamlined sustainability coordination and implementation across disciplines. The meetings were instrumental in embedding sustainability into project decision making and design, ensuring the pursuit of ambitious targets while addressing the complexity and scale of the HTP.

Continual co-benefits from sustainability initiatives

In addition to the big-tent stakeholder benefits promoted through the sustainability agenda, tangible benefits to operations and asset management can accrue from sustainability initiatives. To describe the project’s overall energy and carbon impact, a comprehensive life-cycle energy model is in development. It will account for all major components of the project (rolling stock, ventilation, emergency power, buildings, signals and communication) as it is expected to operate. This model forms a crucial component of a future digital twin, which, if sustained throughout the project or integrated into broader NEC management, could enable real-time operations, forecasting, planning and system-wide optimization — delivering long-term value while supporting sustainability.

Future-proofing the HTP

At its core, this project is an environmentally friendly initiative because rail transit is inherently sustainable. By reducing dependency on single-occupancy vehicles, the HTP helps alleviate vehicular congestion and fosters more livable, connected communities. It is estimated that the HTP will eliminate more than 2 million tons of greenhouse gas emissions from motor vehicles.

Under GDC’s direction, the GTHP and 91Ӱ�� are helping to lead the charge on sustainability and resiliency efforts. Through a holistic approach, our teams are safeguarding the environment while ensuring the long-term functionality and benefits of the HTP for surrounding communities.

Links for more information:

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Tell us about your career journey and current role at 91Ӱ��.

Throughout my 30-year career, I’ve served as a principal or project director for major infrastructure projects in the transportation and energy sectors. My passion for transit kickstarted with my aspirations to improve communities by providing people mobility choices to get to school, work, access to better healthcare and to live a more sustainable life.

In my new role as acting Transit Market Lead for the Americas, I’ve leveraged my transit and rail program and project experience into a long-earned reputation for having a keen sense of industry trends in the transit and rail fields. My ability to identify and prioritize strategies that help agencies succeed and communities thrive also helps 91Ӱ�� maintain its role as an industry leader.

What major trends across industries will impact the transit sector?

The rapid development and adoption of new technologies and the green economy are changing the way transit agencies address everyday tasks and how the largest transit infrastructure projects and programs are being designed and constructed.

There are shifts toward modernization such as the emergence of artificial intelligence (AI), zero-emission vehicle technologies, continued rise of automation and the re-emergence of modular construction, which support the transit industries goals of improving service and driving costs of capital projects and transit operations down. The continued adoption and application of these techniques and technologies are paving the way for the transit industry’s future.  For instance:

• The transit industry has started to adopt the use of building information modeling (BIM) and digital twin in major capital projects. AI will provide an opportunity for further increase in automation of BIM design by employing a process of “designing to cost”.  A significant increase in the capital cost of infrastructure projects and a diminishing availability of operations funds increases the opportunity for the industry to put these new techniques and technologies to good use.
• Another trend is the re-emergence of modular design and construction or design for manufacture and assembly (DFMA). By using a manufacturing approach to infrastructure projects, this trend can drive capital and operating costs down while increasing sustainability and reducing the carbon footprint of a project.
• Last, energy transition and renewables will continue to trend with new advancements and innovations in everything from energy storage to management solutions to new renewable profiles coming to market. In my role, I’ve witnessed transit agencies in the U.S. take advantage of funding available through the bipartisan infrastructure bill for low/zero-emission vehicles to refresh their bus fleets.

Highlight your biggest achievements at 91Ӱ�� and in the global transportation industry.

My passion for the everchanging industry is illuminated in my work at 91Ӱ�� on transit and rail projects which led to the honor of being named as one of the Top 50 Women Leaders of California for 2024.

I’ve worked on every rail line currently operating for Dallas Area Rapid Transit (DART) and helped to develop the early vision for light rail in Austin. I also helped develop the 2018 California State Rail Plan that re-oriented the plan to focus on customer outcomes first. On Valley Link, I’m helping to develop a rail service that will connect Central Valley communities to jobs in the Bay Area of California with zero-emission, green hydrogen trains.

In addition to those projects, I’ve served in operational and business development roles, supporting the executive leadership team at 91Ӱ�� by driving transformation through strategy, growth, leveraging trends and future-forward thought leadership in transit and rail and the ESG space.

I’ve witnessed and felt the positive impact our projects can have on individuals, communities and the world. The tangible, positive outcomes have strengthened my ability to place myself in my clients’ shoes to assist them in reaching their goals.  At 91Ӱ��, I see myself continuing to support exponential growth while mentoring the next generation of diverse leaders so they can not only succeed at 91Ӱ�� but also drive technology and modern approaches to delivering transit infrastructure globally.

My best advice to aspiring leaders is to lean in, trust and bet on yourself and your ideas. Most especially in a dynamic, future-oriented industry like transit, be bold in bringing your ideas to the forefront.  It takes diverse voices to truly make a meaningful and sustainable impact in any industry.

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Adrian Lindon has led major transport projects worldwide since kickstarting his career as an architect almost 30 years ago. From Bangkok’s metro to Sydney’s and Dubai’s transit rail systems, he’s designed and led efficient transportation projects which have greatly improved mobility and connectivity within cities.

Tell us a bit about yourself – your role and career journey.

After graduating, I began my career as an architect in the UK.  I then moved to Thailand to work on the Bangkok underground metro system, followed by several leadership positions on architecture and transportation projects in Hong Kong, Singapore and Australia.  I then came to Dubai as director of architecture for the Dubai Metro and was also lucky enough to work on several other projects in the Middle East including the Doha Metro Redline, Doha Goldline, Riyadh Metro and the Jeddah international airport high speed rail station. 

Following a stint in North America on the Washington Purple Line, I returned to Dubai and then in 2020, relocated back to Australia for a client-side role as Executive Director Design at Sydney Metro where I was responsible for design excellence across all three of their major metro projects.

I then joined 91Ӱ�� as Regional Director in the Middle East, overseeing a team dedicated to all built assets within the rail and transportation sector.

Talk to us about a transit or rail station project that has impacted or been a major highlight of your career. How is it helping to solve some of the challenges and issues our clients and communities are facing?

Two standout projects have helped to mold my career: the Epping to Chatswood rail line in Sydney, Australia, and the Dubai Metro. I was involved from the concept stage of the Epping to Chatswood line right through to its operation which provided fantastic personal and professional growth for me as a young architect. I saw the whole thing come together from start to finish and I would always encourage younger colleagues to get out to site to see their projects become reality, because you learn so much by doing that. The project received acclaim for its architectural design and integration into Sydney’s diverse communities, setting a standard for future rail projects in the city. Its success led to increased public transit usage, reducing travel times and laying the groundwork for Sydney Metro Northwest which revolutionized the city’s public transportation.

Initially, the Dubai Metro faced skepticism from Dubai’s car-centric community. However, over the years, the project has emerged as a tremendous success, catering to millions of passengers every week. It provides key linkages to major population centers across its 75-kilometer length, and its stations have become catalysts for urban growth and placemaking. It was extended to serve Expo 2020 and is now being extended again with the forthcoming Blue Line, which will further play a vital role in enhancing Dubai’s connectivity and urban development.

The quality of the architecture on these two projects enhances the passenger experience and the integration of the stations into the urban environment. Both projects highlight the power of public transportation in addressing urban challenges such as traffic congestion and accessibility, promoting sustainable mobility, and fostering community integration. I’m proud of how these projects have left an indelible mark on the cities they serve, setting benchmarks for future transit initiatives.

What are some of the key considerations when designing and implementing rail systems in densely populated urban environments, and how do you address issues such as space constraints, noise pollution and urban mobility?

When designing and implementing major rail projects in densely populated urban areas, collaboration is key for success. Effective management and coordination of internal and external interfaces are critical factors that can determine project outcomes. Early engagement with key stakeholders, including the surrounding community, property owners, developers, and relevant authorities, is essential for successful urban integration and placemaking. By prioritizing collaboration and stakeholder engagement, we can facilitate solutions to address space constraints, noise pollution, and enhance urban mobility in densely populated areas.

When working on the Sydney Metro, proactive engagement with stakeholders, including customers and First Nations groups, ensured broad input into the project development and requirements. This approach fosters greater buy-in and leads to more successful outcomes. It sounds simple, but it doesn’t always happen. Learning from existing users, passengers, staff and stakeholders can provide valuable insights into various challenges, informing future project design and improving urban mobility.

Looking ahead, what do you see as the future of rail and how are we positioned to lead and innovate in this rapidly evolving landscape?

Considering the rapidly evolving landscape, the future of rail presents a profound challenge: designing projects today that remain relevant and adaptable for the next century. Until the turn of the millennium, the rate of technological advancement within the industry has been relatively slow, with many historical rail projects dating back to 1900s still being used today. However, the pace of innovation and technological advancement in the next 100 years is almost unfathomable. What we design today needs to continue to be relevant and operational well into the future.  

Digital twins are bound to revolutionize rail projects by enhancing customer satisfaction, operational efficiency, and environmental impact assessment. Incorporating artificial intelligence into this framework further augments asset management and resilience.

The other major focus is on environment and net-positive regenerative design solutions. Sustainability must underpin every aspect of rail development, aligning with ESG strategies and striving for net zero or even net positive outcomes. We’ve seen a shift toward environmental stewardship and our dedication to resilience and regenerative solutions in the transport sector ensures a sustainable legacy for generations to come.

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Lamiaa Eldakhly has more than 25 years of experience in the railway industry, working on railway megaprojects in Africa and the Middle East. Throughout her journey she has specialized in systems interface and integration, collaborating with colleagues from various disciplines such as architecture, communications, signals and telecommunications, as well as civil, mechanical, electrical, and plumbing engineering to create cohesive systems solutions. Lamiaa also works closely with clients and contractors to define, monitor and control systems integration processes, ensuring successful and fully integrated systems. 

Tell us about what inspired you to join the industry.

I have always loved studying mathematics and logical thinking, which is what made me want to study engineering. After earning my bachelor’s degree, I became interested in joining the public transportation sector which serves people in their daily lives – improving personal mobility and access to jobs, education and leisure activities.  

Following graduation, I was fortunate to be involved in the Cairo Metro Line 2 project where I thoroughly enjoyed learning about system and sub-system details such as traction power supply, communication and signalling – and how they are integrated to form a robust transportation system. For every project I work on, there are always challenges to meet and new lessons to be learned and applied in future projects. This is why I believe that this field is exactly where I am meant to be.  

What is your favorite 91Ӱ�� project that you’ve worked on and why? 

My favorite project is the one I am currently working on — Finch West Light Rail Transit in Ontario — as a systems senior project manager. As technical advisor for this project, our team has been working with our client, Metrolinx, and the contractor to successfully deliver the project while following all safety requirements and the latest technology standards.  

The project is currently in the commissioning phase. While there have been some challenges with the systems and light rail vehicle integration, we held frequent meetings with stakeholders to discuss and resolve interface issues and worked frequently with the operator to accommodate their requirements in a timely manner. Collaborating with a highly cooperative and motivated team to meet these challenges has been the best part of this project. Once completed, this new line will bring much needed transit access to an underserved community. 

Tell us a story of how your work positively impacted the community. 

The Finch West LRT is located near communities designated by the City of Toronto as Neighbourhood Improvement Areas, which need additional social and economic support. The Finch West corridor is home to more than 3,500 thriving industrial and commercial businesses, yet its residents face high unemployment and low income rates. They are also not within walking distance of community meeting places, green spaces and healthy food stores. A new LRT system in the area will improve access to amenities, recreational spaces and employment and education opportunities. The corridor will have enhanced connections into the local Humber College and adjacent neighbourhoods including feeder bus routes, pedestrian connections to the Humber River Valley, parks, mixed use areas, and community spaces.  

Share a piece of career advice.

Keep learning and stay updated on the latest trends and best practices in your area of expertise. Always be passionate about what you are doing and be open to explore opportunities to grow your career.  

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Architect and urbanist Kristopher Takács leads a worldwide team of interdisciplinary professionals who plan, design and deliver passenger facilities, infrastructure and transformative urbanism that shape how people move, connect and thrive.

1. What inspired you to pursue a career in architecture? Additionally, reflecting on your career, what have been the most significant milestones that stand out to you?

I’ve always been drawn to the vital role that architects play in bringing people together, unlocking the collective act of problem solving through design, and fueling mission-driven collaboration. Throughout my career, I’ve been privileged to partner with exceptionally talented leaders who have pushed the boundaries of architecture. Redeveloping Denver Union Station (DUS) in Colorado into a multimodal hub and transit-oriented development is a particular career milestone that stands out.

Since its initial phases opened in 2014, the redevelopment of Denver Union Station has surpassed what community stakeholders envisioned, resulting in an inviting transit-anchored urban center with new office, retail and residential buildings built around the renovated historic rail station. Our work integrated disparate elements, allowing multiple modes of public transportation to converge at new bus, light rail and passenger rail facilities. Delivered through a public-private partnership, the project spurred the creation of an entirely new walkable, transit-integrated urban neighborhood in less than a decade. The success of Denver Union Station has become a global touchstone for large-scale, mixed-use projects — proving that investment in transportation and civic infrastructure catalyzes private development and smart growth.

2. How will you ensure that our transit-oriented projects positively impact the communities they serve, creating spaces that resonate with the public and provide social value? 

The ultimate aspiration for Transit Oriented Development (TOD) is not just great transit or successful neighborhood development but both: equitable urbanism that empowers people to excel. Community-serving TOD must be greater than the sum of its parts by reconciling economic, social and environmental choices in four ways:

1. Optimizing land use and transportation integration.
2. Achieving architectural and urban design excellence.
3. Producing transformational placemaking for people.
4. Stimulating long-term value creation that uplifts communities.

Striking the balance among these four outcomes is the art and science of architecture and urban planning.

3. Given your international experience, how do you plan to leverage your global perspective to bring a unique and influential touch to our transit projects?

My career has been blessed with opportunities to work around the world with clients who are experimenting, adopting new technologies, testing new kinds of partnerships, and disrupting the status quo. Through this work I’ve developed a keen appreciation for the creative leadership and choreography of experts for which architects are especially well suited. Innovators need capable collaborators. At 91Ӱ��, I bring a global perspective to create future-forward multimodal hubs that integrate transit and large-scale mixed-use urban development. I support our Transportation and Buildings + Places experts to leverage design thinking and collectively be the best solution providers and integrators in the industry. I’m always thinking about how to leverage public investment in infrastructure to move the needle in public-serving city building. Our mission is to deliver outcomes that go above and beyond, for the communities of people that these great new facilities and places serve.

4. Looking ahead, what excites you the most about the future of architecture and urban development, particularly in the context of transit-oriented projects?

How we build our world reflects our values. I’m optimistic that we are on the right path to a sustainable, resilient and equitable future that leads to prosperity and peace. The future of our world relies on how citizens interact with our cities and with each other. The freedom of urban mobility unlocks empowerment and fuels democracy. Responsible, beautiful architecture brings joy to society.

I appreciate that we are living in a special time in history. People across the world broadly agree that we should stretch together toward a positive vision of the future that we choose rather than inherit. I see this as a carpe diem moment for us as designers: a window of opportunity for transformational leadership. We have important work ahead to build for the next generations.

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